NCDMB, SON Beat 37 MDAs in Business Facilitation Compliance

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LooThe Nigerian Content Development and Monitoring Board (NCDMB) and the Standards Organisation of Nigeria (SON) have been adjudged best in business facilitation in 2023 by the Presidential Enabling Business Environment Council (PEBEC) in its 2023 Business Facilitation Act  (BFA) report just released.

NCDMB secured the highest point of 70.07 percent placing the agency on the top of the chart in efficiency and transparency compliance ranking scale among the other Ministries, Departments, and Agencies (MDAs) in the country.

It was followed closely by SON with 69.5 percent, Corporate Affairs Commission (CAC) 65.12 percent, Federal Competition and Consumer Protection Commission (FCCPC), 65.04 percent, and Nigerian Export-Import Bank (NEXIM) 63.51 percent.

The report shows that only 10 out of 39 Ministries Departments and Agencies of government scored above 50 percent in the Business Facilitation Act (Business Facilitation (Miscellaneous Provisions) Act (BFA) 2022 performance results for the year 2023.

According to the report, “With only 10 MDAs scoring above 50 percent and a weighted average score of 34.87 percent across the 39 MDAs, strategic measures to enhance sector-specific metrics will need to be prioritized. Thus, MDAs must take concrete steps to improve efficiency and transparency ratings before the end of the 2024 reporting period.”

It further notes that MDAs should as a matter of urgency set up BFA Implementation Reform Committees. These committees, it said, will be responsible for steering BFA implementation initiatives in the MDAs, and accelerating the strides taken in promoting a culture of transparency and accountability.

“We strongly urge the MDAs covered in this report to draw insights from empirical data and past BFA reports (since 2018) to drive essential improvements in efficiency and transparency,” it stated.

Commenting on the results, Dr Jumoke Oduwole, the Special Adviser to the President on PEBEC and Investment, noted that over the past seven years, PEBEC has consistently published Compliance Reports, providing an empirical analysis of the monthly reports from MDAs.

Yearly, PEBEC releases the Business Facilitation Act (BFA) Compliance Report which offers insights into critical metrics for measuring effective and transparent service delivery by the various MDAs.

The BFA Efficiency ranking relates to the capacity of an MDA to provide its services in a timely, cost-effective, and customer-friendly manner. The ranking measures MDAs on their adherence to service level agreements (SLAs), costs and procedures, one government directive, and default approval. Historically, the MDAs that exhibit exceptional performance are those that recorded consistent efficiency reporting performance, higher degrees of adherence to service guidelines, and improved customer experience.

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